PRICING & PAYMENTS
Service Hive is built to keep pricing simple, transparent, and fair for both customers and service providers.
For Customers
Using Service Hive is free.
There are no membership or platform fees for customers.
- You only pay for the service you book, at the price shown.

- If a service provider is HST-registered, applicable HST will be added at checkout.

- All payments are processed securely through Stripe.

For Service Providers
Clear fees. Secure payments. Full transparency.
1) Service Hive platform fee
Service Hive charges a flat 9.9% platform fee on every successfully completed booking. This fee covers:
- Access to the Service Hive marketplace

- Booking and job management tools

- Invoicing and payment tracking

- Customer support and dispute handling

This rate is well below most service marketplaces, which typically charge 15–30%.
2) Payment processing (Powered by Stripe)
All payments and payouts on Service Hive are handled by Stripe.
- Customer payments are collected securely via Stripe.

- Earnings are credited to your Service Hive balance once a job is completed.

- Payouts are transferred to your connected bank account through Stripe.

3) HST & tax handling
If you are HST-registered, applicable HST will be added to your service price at checkout.
- Collected HST is paid out to you along with your service earnings.

- You are solely responsible for filing and remitting HST to the CRA.

- Service Hive does not remit HST on behalf of service providers.

4) Withdrawals & payout schedule
- Minimum payout balance: $10

- Payouts are processed on a weekly cycle

- Final payout timing depends on Stripe and your bank (typically 3–5 business days)

- No manual withdrawal requests are required once Stripe is connected.

5) How payouts work
- Customer completes payment (service price + HST, if applicable)

- Job is completed and confirmed

- Service Hive deducts the 9.9% platform fee

- Stripe applies its processing / payout fees

- Remaining earnings (including HST, if applicable) are deposited into your bank account

All payout details are visible in Vendor Dashboard → Earnings.
6) Holds, refunds & disputes
Funds related to pending refunds or unresolved disputes may be temporarily held. Once resolved, eligible funds are released automatically.
7) Taxes & legal obligations
Service providers are responsible for:
- Reporting income

- Filing and remitting HST (if registered)

- Complying with local tax laws

Service Hive does not withhold or remit taxes on behalf of providers.
Why Service Hive pricing is different
- ❌ No paid leads
- ❌ No subscriptions
- ❌ No bidding unlock fees
- ✅ Only 9.9% — charged when you earn
Contact Us
Questions about pricing, payouts, or taxes?
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